Workforce Literacy Skills Certificate of Completion

This noncredit certificate is designed to prepare students for entry into the work force by; researching careers, developing a resume and learning interview skills.

Course List

Code	Title	Units
Required Courses:
CIT 601	Introduction to Basic Computer Skills	0
MATH 601	Independent Lab for Fundamental Mathematical Skills	0
VOCED 600	Introduction to the Workplace	0
VOCED 601	Customer Service in the Workplace	0
VOCED 602	Job Search Strategies	0
VOCED 603	Positive Strategies for the New Employee	0
VOCED 631	Fundamentals of Business English	0
Total Hours		194-297

Program Learning Outcomes

At the completion of this program, students will be able to: 

1. Use proper, effective communication with employers, co-workers, and customers.
2. Develop an effective resume that matches a job description.
3. Prepare for an employment interview, including developing responses, describing experience, and dressing for success.
4. Deliver excellent customer service.